You’re invited to join the Emerald Coast Public Relations Organization (ECPRO) for an engaging Lunch and Learn on Tuesday, June 9, 2026, from 11:30 a.m. to 1:00 p.m. at the Greater Fort Walton Beach Chamber of Commerce meeting room. Hear from Jen Higgins, CERP, Founder/CEO of Thrive People Services, as she presents How to Communicate with Difficult People.
Jen will share practical strategies for navigating challenging conversations, strengthening workplace relationships, and communicating with confidence and professionalism. With more than 25 years of experience in Human Resources, business operations, leadership coaching, and organizational development, Jen brings real-world insight and actionable advice that every PR and communications professional can use. Don’t miss this opportunity to connect, learn, and grow with fellow communications professionals.
Get Tickets
Advance ticket sales end on May 3, 2026, at 11:55 p.m., but you can still attend the Lunch & Learn as a walk-in! Please note that lunch is not guaranteed, and payment will be collected at the door.
Speaker Bio
Jen Higgins, CERP, Founder/CEO & Chief Engagement Officer
With 25+ years in Human Resources and Business Operations, Jennifer Higgins has helped organizations run more smoothly, smarter, and stronger — from leading in the non-profit world as an HR Director, COO, and Executive Director to guiding an HR Division in the Air Force. She’s not your average HR pro; she’s a people champion who turns compliance headaches into “we’ve got this” moments and builds cultures where teams thrive.
Her experience includes several years as a consultant for businesses, colleges, and conferences, specializing in professional development and leadership coaching.
Jennifer holds dual degrees in HR Management and Business Administration and has earned multiple certifications in Employee Retention & Engagement. When she’s not helping businesses thrive, she’s cheering on her daughter’s dance team, volunteering in her community, or dreaming up her next boutique-inspired HR idea on Florida’s Emerald Coast and beyond.